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Refund & Return Policy

Customer satisfaction is our priority. Please read our Refund & Return Policy:

  1. Eligibility – Products must be unused, in original packaging, and returned within [e.g., 14] days of delivery. Certain items may be non-returnable (e.g., personal care products for hygiene reasons).

  2. Return Process – Contact us at [Insert Contact Email] with your order number and reason for return. We will guide you through the return shipping process.

  3. Refunds – Once we receive and inspect your returned items, refunds will be processed to your original payment method within [e.g., 7-10 business days].

  4. Exchanges – Exchanges are possible for the same product in a different size, color, or variant, subject to availability.

  5. Shipping Costs – Return shipping costs are borne by the customer unless the product is defective or incorrect.

  6. Defective or Damaged Items – If you receive a damaged or defective product, contact us immediately. We will replace it or provide a full refund.